Building and Developing

House renovation - New connections

Water connection

If you want to replace your existing supply because you need a larger supply or you want to change the entry of the water pipe into your site from the existing highway you should apply to us for a new connection.

If you are converting the property into additional properties that will require their own water accounts they will need their own supply. This is usually needed when the property is sold. These are the high level process steps for a new connection to an existing water main.

These are the high level process steps for a new connection to an existing water main
Find out how to get connected to existing water mains

Find out more on how to get connected to existing water mains by reading our detailed step-by step process and things you need to know before you apply, by selecting 'read more'.

Sewer connection

If you’re planning on connecting to the sewer, this will require our approval. Where you are installing either a lateral drain or a sewer, you will first need to enter into an adoption agreement.

  • Please click here for information on when and how to apply for a sewer connection.
  • Please click here for more information on sewer adoption.

Already changed your property?

If you don't need a new connection but you need to update us on any change of use with your property which will affect your existing bill then it's important that you let us know. See our alterations page for more information.   

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Call us: 0330 678 1481

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