- 1 Let us know who you are
- 2 Let us know how to contact you
- 3 Secure your online account
1 Let us know who you are
2 Let us know how to contact you
3 Secure your online account
- Can you send a copy bill by email?
- Can I choose the date you take my Direct Debit from my bank account?
- Are there any cheaper tariffs available for customers who manage their account online?
- What is a Watercard and how can I get one?
- When will I be able to see my bills online?
- Can I choose how you refund my credit?
- I am moving house soon, will I get a refund?
- Getting your bill in a different format
- Can I change my username?
- I am moving home - what do I need to do?
- My property is empty do I still have to pay charges?
- What is WaterSure and how can I apply for this?