- 1 Let us know who you are
- 2 Let us know how to contact you
- 3 Secure your online account
1 Let us know who you are
2 Let us know how to contact you
3 Secure your online account
- Will I get a discount for paying by Direct Debit?
- I am moving home - what do I need to do?
- Are there any cheaper tariffs available for customers who manage their account online?
- Can you remove my water meter?
- Alternative bill formats
- Can I print off my bill as proof of my address or does it have to be an original?
- How long will it take until I receive my refund?
- How often will you read my water meter?
- Am I a Hafren Dyfrdwy customer?
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?
- Are bank details stored on the website?