- 1 Let us know who you are
- 2 Let us know how to contact you
- 3 Secure your online account
1 Let us know who you are
2 Let us know how to contact you
3 Secure your online account
- Support for customers with additional needs
- Am I eligible to get money off my bill?
- What is a Watercard and how can I get one?
- Getting your bill in a different format
- I have received a reminder but I have already paid my bill? Why is this?
- How can I save water?
- How do I change my password?
- I have a low income but my water usage is high. Can you help?
- Am I a Hafren Dyfrdwy customer?
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?
- Are bank details stored on the website?