My Account

Welcome to Hafren Dyfrdwy

You're just a few clicks away from setting up your brand new Hafren Dyfrdwy account.

If you're already a Hafren Dyfrdwy customer, you can register your account to manage it online, or move your account from one property to another.

  • 1 Let us know where you are moving to
  • 2 Let us know how to contact you
  • 3 About your move
  • 4 Previous occupants in your new home
  • 5 Confirm we’ve got the right info for you
  • 6 Your charges

To complete your home move, log out before continuing

For the best experience, you should log out of your existing account before completing your home move.

Please tell us the postcode of your new home

This is the postcode of the address where the water supply is received.

Does Hafren Dyfrdwy provide the water services at this property?

Customer {x}

Date of birth

We’ll need a contact telephone number in case we need to speak to you about your registration. Please input at least one of the following phone numbers. *

Can we contact you from time to time regarding the services we supply?

Add another person

By adding another person, you are allowing them to manage the account online using their own profile as well as giving us permission to talk to them about the account . They will also be jointly responsible for all charges against the account.

When are you moving into your new home?

Please tell us your meter read

Water meter number
Read type
Last read date
Last meter reading
Do you have a meter reading for the date you moved in?
Do you know where the previous occupants of your new home are going?
Enter address manually