Help and Contact

Prefer to call or email?

Supply issues - 0800 085 8033 (24/7)
Billing queries - 0330 678 0679
 Monday to Friday: 8am to 9pm
Saturdays and most Bank Holidays: 8.30am to 5.30pm. We're closed on Christmas Day, Boxing Day and New Year's Day
We’re open from 8am to 6pm on Christmas Eve and New Year's Eve
Emergencies - 0800 085 8033 (24/7)
Business customers - 0330 678 0646 (Mon -Fri 8am - 6pm)