Help and Contact

Prefer to call us?

Supply issues - 0800 085 8033 (24/7)
Billing queries - 0330 678 0679
 Monday to Friday: 8am to 6pm
Saturday: 9am to 1pm
Most Bank Holidays: 8.30am to 5.30pm. We're closed on Christmas Day, Boxing Day and New Year's Day
Emergencies - 0800 085 8033 (24/7)

Business customers - 0330 678 0646 (Mon -Fri 8am - 6pm)