Help and Contact
Contact us
We're here to help with any queries you may have. We've got lots of ways for you to contact us. Choose your preferred option below.
Prefer to call or email?
Supply issues - 0800 085 8033 (24/7)
Billing queries - 0330 678 0679
(Mon- Fri 8am - 9pm & Sat 8:30am - 5:30pm Including Bank Holidays with the exception of Christmas Day, Boxing Day and New Years Day)
Emergencies - 0800 085 8033 (24/7)
Business customers - 0330 678 0646 (Mon -Fri 8am - 6pm)