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- How often will you read my water meter?
- Are bank details stored on the website?
- Can I change my username?
- Can I choose the date you take my Direct Debit from my bank account?
- What is a Watercard and how can I get one?
- How do I change my password?
- Are there any cheaper tariffs available for customers who manage their account online?
- Can I apply for a meter on behalf of someone else, e.g. an elderly relative?
- Can I receive my bills monthly/quarterly?
- Do I qualify for single occupancy assessed charges?
- How can I identify my water meter?
- How do I add further accounts to my existing online profile?