How can we help you
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- How do you deal with customers with individual needs?
- Am I a Hafren Dyfrdwy customer?
- Can I change back to unmeasured charges?
- What are assessed charges?
- Am I at risk of Legionnaire's disease?
- Am I eligible to get money off my bill?
- Am I entitled to a payment for my water going off?
- Are bank details stored on the website?
- Are there any cheaper tariffs available for customers who manage their account online?
- Are there any discounts for people who use high volumes of water?
- Are there regulatory standards?
- Barriers have fallen over and/or are causing a hazard?
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