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Manage your account online

Manage your bills and payments online, whenever you want. Register for an account today

How can we help you

Refill

We’ve teamed up with the Welsh Government and charity City to Sea to bring the Refill scheme to shops, restaurants, cafes and more across our region. You’ll be able to Refill your water bottle for free at outlets who are signed up.

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What to do if you notice a difference in your water

We work hard every day to make sure you can enjoy refreshing water. However, on occasions there may be some slight changes to your water.

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Need extra support?

We're here to help whether its financial support with your bill or managing your account.

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Great Days Out

There's plenty to do for everyone at our visitor sites. Come and play, relax or simply spend quality time with family and friends.

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Latest news

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  1. Will I get a discount for paying by Direct Debit?
  2. Are there any cheaper tariffs available for customers who manage their account online?
  3. Are there any cheaper tariffs available for customers who manage their account online?
  4. Can I change back to unmeasured charges?
  5. Can you move my water meter closer to my property?
  6. How can I save water?
  7. How do I add further accounts to my existing online profile?
  8. How do I close my account?
  9. Watersure Scheme
  10. What should I do if my email address has changed?
  11. What will the email notification say when I have a new bill?
  12. Alternative bill formats
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