How can we help you
- How often will you read my water meter?
- What is a Watercard and how can I get one?
- Are bank details stored on the website?
- How do I change my password?
- Can I change my username?
- Can I choose the date you take my Direct Debit from my bank account?
- Are there any cheaper tariffs available for customers who manage their account online?
- Can I apply for a meter on behalf of someone else, e.g. an elderly relative?
- Can I receive my bills monthly/quarterly?
- How can I make a payment?
- How do I add further accounts to my existing online profile?
- Alternative bill formats