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- Support for customers with additional needs
- What is a Watercard and how can I get one?
- Am I eligible to get money off my bill?
- My property is empty do I still have to pay charges?
- Are there any cheaper tariffs available for customers who manage their account online?
- Can I be billed for surface water drainage based on property type rather than Rateable Value?
- Why is my surface water refund only effective from this current financial year?
- Why is my water brown/black/orange/yellow?
- Getting your bill in a different format
- Am I a Hafren Dyfrdwy customer?
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?