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Help with paying your bill

We know that sometimes it’s difficult to pay your bills.

If you ever need a helping hand, our financial support schemes can offer you the support you need.

How we can help you

Refill

We’ve teamed up with the Welsh Government and charity City to Sea to bring the Refill scheme to shops, restaurants, cafes and more across our region. You’ll be able to Refill your water bottle for free at outlets who are signed up.

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What to do if you notice a difference in your water

We work hard every day to make sure you can enjoy refreshing water. However, on occasions there may be some slight changes to your water.

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Need extra support?

We're here to help whether its financial support with your bill or managing your account.

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Great Days Out

There's plenty to do for everyone at our visitor sites. Come and play, relax or simply spend quality time with family and friends.

See locations

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