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- What is a Watercard and how can I get one?
- Will I get a discount for paying by Direct Debit?
- Do I qualify for single occupancy assessed charges?
- Alternative bill formats
- Are there any cheaper tariffs available for customers who manage their account online?
- Can I change my username?
- I have changed my bank account, how do I amend my Direct Debit details?
- I have forgotten my username (and or) password what shall I do?
- Am I a Hafren Dyfrdwy customer?
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?
- Are bank details stored on the website?