Welcome to Hafren Dyfrdwy
How can we help you
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- Support for customers with additional needs
- Am I eligible to get money off my bill?
- Can you send a copy bill by email?
- What is a Watercard and how can I get one?
- Getting your bill in a different format
- I have received a reminder but I have already paid my bill? Why is this?
- Can I change my username?
- How do I change my password?
- I have a low income but my water usage is high. Can you help?
- Am I a Hafren Dyfrdwy customer?
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?