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- Support for customers with additional needs
- What protection do I have under the Direct Debit guarantee?
- When will I be able to see my bills online?
- Am I eligible to get money off my bill?
- How can I pay my bill?
- I have received a high bill - could my meter be faulty?
- Getting your bill in a different format
- Am I a Hafren Dyfrdwy customer?
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?
- Are bank details stored on the website?
- Are there any cheaper tariffs available for customers who manage their account online?
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