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Be a water saving hero

We all use water in different ways – especially when the weather warms up – but saving water doesn’t have to be difficult.

 

How can we help you

Refill

We’ve teamed up with the Welsh Government and charity City to Sea to bring the Refill scheme to shops, restaurants, cafes and more across our region. You’ll be able to Refill your water bottle for free at outlets who are signed up.

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What to do if you notice a difference in your water

We work hard every day to make sure you can enjoy refreshing water. However, on occasions there may be some slight changes to your water.

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Need extra support?

We're here to help whether its financial support with your bill or managing your account.

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Great Days Out

There's plenty to do for everyone at our visitor sites. Come and play, relax or simply spend quality time with family and friends.

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Latest news

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  1. What is a Watercard and how can I get one?
  2. Do Hafren Dyfrdwy offer smart meters?
  3. How do I add further accounts to my existing online profile?
  4. Am I entitled to a payment for my water going off?
  5. Alternative bill formats
  6. Can you remove my water meter?
  7. How do I report a smell of sewage outside?
  8. I need help paying my bill
  9. Whats my responsibility as a landlord?
  10. Am I a Hafren Dyfrdwy customer?
  11. Am I at risk of Legionnaire's disease?
  12. Are bank details stored on the website?
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