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- Are there any cheaper tariffs available for customers who manage their account online?
- Will I get a discount for paying by Direct Debit?
- Can I choose how you refund my credit?
- Can I choose the date you take my Direct Debit from my bank account?
- What is a Watercard and how can I get one?
- Can I change my username?
- How do I change my password?
- What protection do I have under the Direct Debit guarantee?
- Alternative bill formats
- Am I a Hafren Dyfrdwy customer?
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?