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- Support for customers with additional needs
- How is my monthly Direct Debit calculated?
- What protection do I have under the Direct Debit guarantee?
- When will I be able to see my bills online?
- Am I eligible to get money off my bill?
- How do I sign up for paperless bills?
- How will you refund my credit?
- I have a low income but my water usage is high. Can you help?
- Getting your bill in a different format
- Am I a Hafren Dyfrdwy customer?
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?
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