How can we help you
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- Support for customers with additional needs
- Am I eligible to get money off my bill?
- What is a Watercard and how can I get one?
- Getting your bill in a different format
- Are there any cheaper tariffs available for customers who manage their account online?
- Can I use my credit or debit card to make a payment?
- How can I pay my bill?
- How do I change my password?
- I am moving home - what do I need to do?
- I am moving house soon, will I get a refund?
- I have a low income but my water usage is high. Can you help?
- I need help paying my bill