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- Will I get a discount for paying by Direct Debit?
- What is a Watercard and how can I get one?
- Can I choose how you refund my credit?
- Can you send a copy bill by email?
- I need help paying my bill
- Alternative bill formats
- Are there any cheaper tariffs available for customers who manage their account online?
- None of my surface water drains to the public sewer, can I apply for a discount?
- Am I a Hafren Dyfrdwy customer?
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?
- Are bank details stored on the website?