Water
You may be eligible for our free lead pipe replacement scheme if your property has a lead water supply pipe and meets certain criteria. If you’re eligible, we’ll replace your lead pipe at no cost to you.
For further information and to apply for a free lead replacement, please go to our lead pipe replacement page.
If you share a water supply with a neighbour and would like a separate connection, please see our shared separation scheme page. If you don’t meet the eligibility criteria and still wish to replace or upgrade your connection, you’ll need to apply for a new connection.
Sewerage
Any change to an existing sewer connection requires our Approval i.e. change of development, flows, utilising an existing connection? You can't connect to a public sewer without approval from us.
These are the high level process steps for a new connection to an existing sewer
Find out more about how to get connected to the public sewer
Find out more on how to get connected to the public sewer by reading our detailed step-by step process and things you need to know before you apply, by selecting 'read more'.
Get in touch
You can call our team on 0330 678 1481, or you can email us using the link below.