My Account

Moving home
Let us know if you’re moving within our area (so long as it’s not more than 28 days in the future) and we’ll make sure everything’s sorted.

Moving within our area

You can let us know about your move anytime, provided it’s not more than 28 days in the future. If you are unsure whether your new home is one we supply you can check on our supply map.  We can also check that for you when you change the address.  

The easiest and simplest way to move home is to register an online account with us, if you're already registered simply login and we'll have all your details ready for you.


You can still move house with us online without registering, but you'll need all your details to hand. To move house without registering click here.

Make things easier and manage your account online

It'll be easier to submit future meter readings and you'll also be able to manage direct debits, set up payment schedules and view your bill online.

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Emergencies (24hrs)

0800 085 8033

Billing Enquiries

0330 678 0679

Business Customers

0330 678 0646

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Feel free to email us with any enquiries

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