My Account
New to the area
Welcome to Hafren Dyfrdwy. As you’re a brand new customer we’ve got a few tips to get you started. You can let us know you are moving home anytime, provided it’s not more than 28 days in the future, so you don't need to wait to move in to let us know.

I have a water meter, should I take a reading?
You can provide a start reading on the day you move in. If you are unsure where your meter is located, see common locations and help.
