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Moving home
More information if you are a new customer, moving within the area or leaving the area.

Our Supply Area

Our region stretches across the heart of Wales, covering the county of Monmouthshire before reaching mid Wales and stretching up to Wrexham in North Wales. The Hafren Dyfrdwy area is highlighted in green below.

If your home or business is on the border of our region it can be difficult to see if it's in our region. In this case, call us on 0330 678 0679 and we will help you.  

If your property is not in our region, you can check on the Water UK website to see who your supplier is.

Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 085 8033

Billing Enquiries

0330 678 0679

Business Customers

0330 678 0646

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Feel free to email us with any enquiries

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