Help and Contact

How do I report a smell of sewage outside?

A smell of sewage could be an early indication of a problem in the sewers or drains

To report sewage smell, outside your property or in a public place, call us on 0800 085 8033. This line is open 24 hours a day, seven days a week. We'll just need some quick details from you about where it is.

If the smell is inside your property, particularly if it is coming from your downstairs sink, it is likely to be your private drainage. You could try a household drain cleaning product to see if this helps resolve the issue, if this doesn't help you would need to contact a private drainage company.