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Avoid a winter water meltdown
Clogged drains and burst pipes are the very last thing you should be worrying about this winter.
Check our advice and videos about how to avoid blocked drains and protect your water pipes from nasty bursts when the temperatures drop.
Around your home
How to get your home ready for winter.
In the kitchen
Avoid a blocked sink meltdown this winter.
Over time, even small amounts of food and food waste can cause a pipe to clog and block.
Cooking fat can attach to unflushable items such as wipes and sanitary products. This can cause a severe blockage and lead to sewer flooding.
Small changes to everyday habits can prevent nasty fatbergs, blockages and sewer flooding.
In the bathroom
Clogged drains or a loo you can’t flush should be the least of your worries, but blockages don't just cause a problem for you. They cause issues for your neighbours too.
There are some easy and simple actions you can take every day to help protect your drains and keep the sewers flowing for everyone.
Video guides
Protect your outdoor tap
Wrap up your pipes
What to do in an emergency
Frozen pipes
If one of the pipes you’re responsible for freezes, you might be able to thaw it out yourself.
Step 1: Turn off your stop tap
Step 2: Place a hot towel or hot water bottle on the pipe
Step 3: Wait for several minutes
Turn the stop tap back on to see if water runs from your taps again
Leaks and burst pipes
If you find a leak on the pipes you’re responsible for you should: