- 1 Let us know who you are
- 2 Let us know how to contact you
- 3 Secure your online account
1 Let us know who you are
2 Let us know how to contact you
3 Secure your online account
- Can I change back to unmeasured charges?
- What is a Watercard and how can I get one?
- Am I a Hafren Dyfrdwy customer?
- Are bank details stored on the website?
- Are there any cheaper tariffs available for customers who manage their account online?
- Can I apply for a meter on behalf of someone else, e.g. an elderly relative?
- What e-mail address will my bill be issued from?
- What should I do if my external stop tap is not working?
- Alternative bill formats
- Am I at risk of Legionnaire's disease?
- Am I entitled to a payment for my water going off?
- Are there any discounts for people who use high volumes of water?