- 1 Let us know who you are
- 2 Let us know how to contact you
- 3 Secure your online account
1 Let us know who you are
2 Let us know how to contact you
3 Secure your online account
- Support for customers with additional needs
- Am I eligible to get money off my bill?
- Can you send a copy bill by email?
- What is a Watercard and how can I get one?
- Getting your bill in a different format
- Can I change my username?
- How do I change my password?
- I have a low income but my water usage is high. Can you help?
- I have received a bill in my name as the landlord but the property is empty?
- I have received a high bill - could my meter be faulty?
- I own a property where the water is not in use. Do I still have to pay water charges?
- Am I a Hafren Dyfrdwy customer?