My Account

a lady sat down holding a mug looking out the window
My water meter
If your metered bill seems unusually high, there could be a few reasons for this so we can help you work out why.

Unusually high meter reading?

If your metered bill seems unusually high, there could be a few reasons for this so we can help you work out why.

Was your previous bill based on an estimate? If your previous estimate was too low, your current bill may include additional costs from previous bills. You'll need to give us an up to date reading so that we can adjust your bill.
Don't forget to check: