Our services

Welcome to our business pages

At Hafren Dyfrdwy we’re committed to meeting the needs of our business customers. Our aim is to help all our business customers, large or small, to provide the most efficient and cost effective service.

We supply water to approximatley 11,000 businesses in the Hafren Dyfrdwy area.  Talking to our customers helps us to understand that all business have different needs and requirements.  We have a dedicated Business Customer Team in Wrexham to make sure that we can provide the outstanding customer service that you expect. This also allows us to build stronger relationships with our business customers so we can continue to improve the level of service that we offer.

                                    For any billing related queries, you can contact the team on 0330 678 0646 between the hours of 8am to                                                                                                             6pm Monday to Friday or you can email us.

                               If you are experiencing problems with your supply, you can call us 24 hours, 7 days a week on 0800 085 8033.