- 1 Let us know who you are
- 2 Let us know how to contact you
- 3 Secure your online account
1 Let us know who you are
2 Let us know how to contact you
3 Secure your online account
- Support for customers with additional needs
- Are there any cheaper tariffs available for customers who manage their account online?
- Am I eligible to get money off my bill?
- When will I be able to see my bills online?
- What is a Watercard and how can I get one?
- What protection do I have under the Direct Debit guarantee?
- Can you explain my bill?
- I am moving home - what do I need to do?
- I have received a high bill - could my meter be faulty?
- I'm unemployed/a pensioner/on a low income; what is Water Direct and am I eligible?
- Will I get a discount for paying by Direct Debit?
- Will my water be disconnected if I don't pay?
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