Direct Debit
You can set up a Direct Debit to spread the cost of your bill and choosing the date you pay, the frequency (fortnightly, four-weekly, or monthly) and amount you pay.
Once set up, your bill will be paid by Direct Debit on your chosen date.
Alternatively, you can make a one off payment to pay your bill in full.
Other payment options
You can find your Hafren Dyfrdwy account number on your bill.
Online
You can pay online either by:
If you do not have an online account, you can register online today
We accept most major debit and credit cards for online payments excluding American Express. All payments are secure and backed by the Direct Debit Guarantee.
Cheque
If you receive paper bills, your bill will arrive with a payment slip.
To pay by post, enter the amount you’d like to pay on your payment slip and write a cheque for that amount.
Please write your Hafren Dyfrdwy account number on the back of the cheque.
You can then send the cheque and payment slip to us at:
Hafren Dyfrdwy
Financial Operations
PO box 5345
CV3 9FU
You must allow up to four working days for cheque payments to reach our account.
Bank or Building Society
You can set up and manage your payments through your bank’s / building society's telephone, website, or remote banking service.
If you're a household customer, simply provide your bank with the following information:
If you're a non-household customer, please make sure you give the following details to your bank:
More payment options
Help to pay your bill
We all need a bit of extra help from time to time. If you need support to pay your bill, our financial support schemes could.
We are also partnered with a range of organisations who could help give you financial support and advice.