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Help with paying your bill

We know that sometimes it’s difficult to pay your bills. If you ever need a helping hand, our financial support schemes can offer you the support you need.

The support we can provide

We have several schemes that can help you if you’re struggling to pay your bill, whatever your circumstances.

From setting up regular, manageable payments, to reducing your bill to an amount you can afford if you’re on a low income, we’re here to help. 

Here’s a short video of our Community Partnership Specialist Katie, giving you a bit more information about the ways we can help

Save Our Water, Save Your Money

We’ve plenty on offer to help you save water in your home, with our free and subsidised product range.

Saving water will help to you to save money on your water bill if you are on a meter, as well as help you to save money on other utility bills.

Visit to save our water, and to reduce your bills!

More ways we can help

Help from the Welsh Government

In order to assist households on low incomes, Welsh Government has introduced a Fuel Support Scheme for 2022. As well as other discretionary schemes to help support other households who may be struggling but do not fit into the above criteria.

Please check your eligibility and how to apply on the Powys and Wrexham council websites.

Other organisations who can help