My Account
The support we can provide
We have several schemes that can help you if you’re struggling to pay your bill, whatever your circumstances.
From setting up regular, manageable payments, to reducing your bill to an amount you can afford if you’re on a low income, we’re here to help.
Here’s a short video of our Community Partnership Specialist Katie, giving you a bit more information about the ways we can help
Other ways we can help
Depending on your circumstances, we have additional support available. As well as information and advice if you're unsure what direction to take.
Talk to us if you need help managing your bill
If you need help managing your bill, please get in touch with us to discuss your financial support options.
We don’t want you to worry and we’d love to be able to help you.
Help from other organisations
There’s lots of help and support available from other organisations too including: