We’ve been made aware some of our customers in the LL13 area of Wrexham are experiencing no supply, poor pressure or discoloured water this morning.          

Please be assured our teams are investigating the cause and as soon as we have more information, we’ll update this page. 

If you have spotted a leak you can reach out to our operational team via WhatsApp, Facebook or X. All reports are greatly appreciated. 

Following on from our previous update, we are very sorry if you are still experiencing no supply, poor pressure or discoloured water in the LL13 area of Wrexham.     

Our teams are on site working to repair this and restore your water supply as soon as possible. We are confident the repair will be completed by 4pm.

We are very sorry for any inconvenience this may be causing. We’ll make sure this page is updated as we receive more information.

Following on from our previous update, we’re really sorry if you’re still experiencing no supply, poor pressure or discoloured water.

Our teams are working hard to get your water flowing again but have found the repair to be a lot more complex than first anticipated. We will provide you with a further update by 8pm.

Apologies for any inconvenience caused and thank you for your patience.