Help and Contact

What should I use for my username and password?

Managing your details

You can login using your email address. If you’re a business customer you can login using your email address or username which must be between 6 and 10 characters long, and include at least one number and one letter. 

Your password must be at least 8 characters long and include, at least one number, one uppercase letter and one lowercase letter. Your password cannot be the same as your username.

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Emergencies (24hrs)

0800 085 8033

Billing Enquiries

0330 678 0679

Business Customers

0330 678 0646

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Feel free to email us with any enquiries

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