Help and Contact
My partner/family member has passed away. What do I need to do?
Reporting a bereavement
We're sorry for your bereavement, we'll help you to update the account as quickly as we can.
If the account is to be closed, please provide us with the date the account holder passed away and the executors details for future correspondence to be sent.
If the account can remain open, but the name needs to be changed, please provide us with the details and we can update this.
We have numerous ways in which you contact us.