Help and Contact

How can I identify my water meter?

Water meter installation

Water meters are generally located outside at the external boundary box or inside the property where the supply pipe meets the internal stop tap.
Your water meter will have it's own serial number located on the front and consists of numbers and letters. Your meter serial number will also be shown on your bill. This is normally shown on the 3rd page in the 'How we work out your bill' section.

If you feel the meter serial number shown on your bill does not match the meter serving your property, please contact us and this will be investigated.