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Join our Priority Services Register

Sign up for Priority Service and help us to give you the support you, a friend or family member needs.

If you are already on the Priority Services Register, then all you need to do is let us know if there's been any changes to your circumstances.

If you hold a Power of Attorney please attach the original or certified copy of the Power of Attorney document. You can upload up to 3 attachments. Each attachment should not exceed 5MB.

Please select any of the following that apply:

Please provide the contact details of the first point of contact regarding any support needed, including during an incident, should one occur. This may be the same address as you previously provided, but could be different.

If you'd like to join the register but you don't require any additional support, please click continue to skip to the next section.

Alternative bill formats

Other services

If you are registering a Power of Attorney, and haven't already uploaded the document in this form, please attach the original or certified copy of the Power of Attorney document. You can upload up to 3 attachments. Each attachment should not exceed 5MB.

Additional Information

You can read our full privacy notice on how we use, store and share your data

Update your Priority Services Registration

If you are already on the Priority Services Register, then please let us know if there have been any changes in your circumstances.

No changes

If nothing has changed and you’d like to remain on the Priority Services Register

Update details

If you need to stay on the Priorty Services Register but need to update your information.

Withdraw

If you no longer need any extra help from the Priority Services Register.