We’d like to apologise to those experiencing no supply, poor pressure or discoloured water in the CH4 postcode area of Chester this evening. Our teams are carrying out some essential repair work on Saltney Terrace.

Although we didn’t anticipate this affecting our customers, we are aware that some customer’s supplies have now been impacted. The team on site are committed to getting this resolved quickly and efficiently so the water supply is back to normal as soon as possible.

We’re very sorry for any inconvenience this may be causing and are confident this repair will be completed by 3AM. We’ll make sure this page is updated as we receive more information. 

We’re pleased to inform you that the works in your area are now completed, and the water supply is back to normal.

For those that were impacted by this we’d like to thank you for your continued patience whilst this was being carried out.