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Hafren Dyfrdwy bills remain the lowest in Wales and the third lowest in the UK

29th January 2026

A Hafren Dyfrdwy spokesperson said: “Our bills remain the lowest in Wales and the third lowest in the UK, £25 below the national average for water and waste services and £124 lower than the highest water and waste bill in England and Wales. We’re also delivering our biggest-ever investment for Powys, Wrexham and surrounding areas, with £266 million being invested up to 2030 in the projects customers value most.

“We recognise any bill increase can be worrying. That’s why we offer extensive financial support through WaterSure, WaterSure Plus and Here2Help, and signpost further assistance in Powys and Wrexham via our Better Off Calculator and Community Connectors, ensuring customers can access the help they need.”
 

Additional information

  • HD’s bill is the third lowest in Wales and England for water and waste services
  • HD’s bill is £48 cheaper than Dwr Cymru
  • The average bill for 2026/27 will be around £635 per year, which equates to £52.92 a month or £1.74 per day (this is an average, and individual bills will differ)
  • It is £25 below the average of £660 for water and waste companies, and £124 lower than the highest water and waste bill in England and Wales

For customers who may struggle to pay their bills, Hafren Dyfrdwy offer three schemes:  

  • WaterSure Plus 

The company also offers a whole host of practical support for all of our customers, and this includes: 

  • Free water meters give you more control over your water bill you pay only for what you use. You can switch to a meter and have a year to change your mind 
  • Better Off Calculator – check if you’re entitled to extra support for your household not just your water bill. Since July, customers have unlocked over £70k in unclaimed benefits 
  • Flexible payment plans and affordability schemes – visit hdcymru.co.uk/heretohelp for details