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Check my water quality

If you'd like to get in-depth information about the water we supply to you and what's in it, you can enter your postcode in our water quality checker to read a list that details your water hardness, where it comes from, and what minerals it contains.

Solve common problems

If your water looks unusual or has a strange taste or smell, there are some quick ways you can identify what's causing the problem and, in many cases, fix it yourself.
 

Check my Water Quality

Data updated upto Jun 30 2025

For more help or advice call us on 0800 085 8033 - this line is open 24 hours a day, seven days a week.