My Account
My Water Meter
Only pay for the water you use
Frequently Asked Questions
- Are there any cheaper tariffs available for customers who manage their account online?
- Can I change my username?
- Can I phone you to discuss my query?
- Can I print off my bill as proof of my address or does it have to be an original?
- Can you send a copy bill by email?
- How do I add further accounts to my existing online profile?
- How do I cancel my Online Registration?
- How do I query my account?
- How do I set up a standing order?
- How many Hafren Dyfrdwy accounts can I manage under my username?
- I am moving house soon, will I get a refund?
- I have forgotten my username (and or) password what shall I do?