I've forgotten my password
Frequently Asked Questions
- How often will you read my water meter?
- Will I get a discount for paying by Direct Debit?
- How do I change my password?
- What is a Watercard and how can I get one?
- Can you remove my water meter?
- How do I add further accounts to my existing online profile?
- Can I choose how you refund my credit?
- Can I choose the date you take my Direct Debit from my bank account?
- How can I identify my water meter?
- WaterSure FAQs
- What is a septic tank?
- What protection do I have under the Direct Debit guarantee?