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My Account

You can make a fast payment by providing your account number and card details. If you would like to know your balance before you make a payment, you need to validate your account by entering your postcode.

  • 1 Account Number and Amount
  • 2 Your card details

Select 'Continue' to enter your payment amount

Please select one of the options below:
£

Select 'Pay by Card' to enter your payment card details

Frequently Asked Questions

  1. What is a Watercard and how can I get one?
  2. How often will you read my water meter?
  3. Are there any cheaper tariffs available for customers who manage their account online?
  4. How do I set up a standing order?
  5. Can I change back to unmeasured charges?
  6. Can I choose the date you take my Direct Debit from my bank account?
  7. How is my monthly Direct Debit calculated?
  8. I am moving home - what do I need to do?
  9. I'm the Executor for a deceased person's estate which is waiting for Probate to be granted; what do I need to do?
  10. My Direct Debit has been cancelled – what do I need to do?
  11. When is my online bill due for payment?
  12. Where is my water meter located?
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