My Account
You can make a fast payment by providing your account number and card details. If you would like to know your balance before you make a payment, you need to validate your account by entering your postcode.
- 1 Account Number and Amount
- 2 Your card details
1 Account Number and Amount
2 Your card details
Frequently Asked Questions
- Support for customers with additional needs
- Are there any cheaper tariffs available for customers who manage their account online?
- Am I eligible to get money off my bill?
- I am moving home - what do I need to do?
- When will I be able to see my bills online?
- What protection do I have under the Direct Debit guarantee?
- Can you remove my water meter?
- I have received a high bill - could my meter be faulty?
- WaterSure FAQs
- What is the doorstep password scheme?
- Getting your bill in a different format
- Am I a Hafren Dyfrdwy customer?
Phone
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