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My Account

You can make a fast payment by providing your account number and card details. If you would like to know your balance before you make a payment, you need to validate your account by entering your postcode.

  • 1 Account Number and Amount
  • 2 Your card details

Select 'Continue' to enter your payment amount

Please select one of the options below:
£

Select 'Pay by Card' to enter your payment card details

Frequently Asked Questions

  1. How often will you read my water meter?
  2. What is a Watercard and how can I get one?
  3. Alternative bill formats
  4. Am I at risk of Legionnaire's disease?
  5. How can I make a payment?
  6. My partner/family member has passed away. What do I need to do?
  7. What happens to my current bill now that I have had a meter fitted?
  8. Will I get a discount for paying by Direct Debit?
  9. Am I a Hafren Dyfrdwy customer?
  10. Am I entitled to a payment for my water going off?
  11. Are bank details stored on the website?
  12. Are there any cheaper tariffs available for customers who manage their account online?
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