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You can make a fast payment by providing your account number and card details. If you would like to know your balance before you make a payment, you need to validate your account by entering your postcode.

  • 1 Account Number and Amount
  • 2 Your card details

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Select 'Pay by Card' to enter your payment card details

Frequently Asked Questions

  1. Are bank details stored on the website?
  2. Do Hafren Dyfrdwy offer smart meters?
  3. When will I be able to see my bills online?
  4. How can I identify my water meter?
  5. How do I read my water meter?
  6. How do I report a smell of sewage outside?
  7. My account is in credit - how do I claim my refund?
  8. What is a Watercard and how can I get one?
  9. Alternative bill formats
  10. Am I a Hafren Dyfrdwy customer?
  11. Am I at risk of Legionnaire's disease?
  12. Am I entitled to a payment for my water going off?
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