With colder weather coming, Hafren Dyfrdwy urges customers to make a New Year’s resolution to lag their pipes

31st January 2018

With sub-zero temperatures forecast for later this week, water company Hafren Dyfrdwy is encouraging its customers to lag their water pipes to make sure they won’t face any issues with burst pipes.

The company, which serves around 87,000 customers in north and mid-Wales, is asking its customers to make a New Year’s resolution to insulate unheated water pipes in lofts and to cover external taps to prevent them from bursting in freezing temperatures.

Howard Perry, Energy Manager at the company, said: “Extreme temperatures can cause huge problems for household water pipes so we’re asking our customers to make a New Year’s resolution to look after their home’s water pipes.

“Many people don’t realise that, as water freezes within a pipe in your house it expands, putting pressure on joints which can result in splits or bursts.

“Lagging pipes is actually really easy and cheap, and it helps to insulate your pipes, potentially saving thousands of pounds as bursts are not only devastating, but messy and expensive to fix.

“We don’t want people to gamble on it being a mild winter this year, and would encourage them to make a resolution to make their homes even more protected against cold weather.”

Howard added that Hafren Dyfrdwy is helping customers find reliable WaterSafe certified plumbers ahead of the winter months and are providing support to vulnerable customers through a specialised team.

To support homeowners and businesses, Hafren Dyfrdwy is providing information on its website where people can learn how to lag pipes, the key things to look out for, and how to fit external tap guards. The website also includes information on how to find a stop tap outside a home or business. The site is available through the website.