My Account

Understanding your bill

We want to make sure your bill is as clear as possible, especially if you’re new to Hafren Dyfrdwy.

Here we explain the bill we send you to help you understand all the different bits of information we’ve sent.

I have a water meter

On the front

The front of the bill gives an overall summary of your account information and the price of your bill.


On other pages of your bill

The back page of your bill shows more detailed information about your account and your water use.

I don't have a water meter

On the front

The front of the bill gives an overall summary of your account information and the price of your bill.


On other pages of your bill

The back page of your bill shows more detailed information about your account and your water use.