MENU CLOSE
|
SEARCH site Close search

I've forgotten my username

We'll need the email associated with this account

I've forgot my email address

There is more than one user associated with the account details provided.

Please select a user from the list below

Frequently Asked Questions

  1. Support for customers with additional needs
  2. Am I eligible to get money off my bill?
  3. What is a Watercard and how can I get one?
  4. Getting your bill in a different format
  5. How do I change my password?
  6. Are there any cheaper tariffs available for customers who manage their account online?
  7. How can I pay my bill?
  8. I am moving home - what do I need to do?
  9. I have a low income but my water usage is high. Can you help?
  10. I need help paying my bill
  11. My property is empty do I still have to pay charges?
  12. Am I a Hafren Dyfrdwy customer?
View more questions View less questions