MENU CLOSE
|
SEARCH site Close search

I've forgotten my username

We'll need the email associated with this account

I've forgot my email address

There is more than one user associated with the account details provided.

Please select a user from the list below

Frequently Asked Questions

  1. Will I get a discount for paying by Direct Debit?
  2. How often will you read my water meter?
  3. Alternative bill formats
  4. Am I a Hafren Dyfrdwy customer?
  5. Are bank details stored on the website?
  6. Can I choose how you refund my credit?
  7. Can I receive my bills monthly/quarterly?
  8. Do Hafren Dyfrdwy offer smart meters?
  9. How can I identify my water meter?
  10. If my bill is estimated, can I contact you with an actual reading?
  11. My bill is for charges until 31 March next year; why do I have to pay for something I haven't used?
  12. What happens to my current bill now that I have had a meter fitted?
View more questions View less questions