Strengthening your water network
Every day, homes, schools and business across your community rely on a safe and reliable water supply.
That's why we're investing in the local water network as part of a wider programme of improvements across Wrexham and the surrounding area - helping to improve efficiency, reduce the risk of bursts and interruptions and strengthen the network for the future.
What are we doing?
We’re replacing sections of the Wrexham ring main, an essential pipe that helps supply drinking water to more than 23,000 homes and businesses. This work is part of a wider four‑year upgrade project in Wrexham, replacing around 12km of ageing water mains across the area.
The first phases of work are planned from July this year.
What to expect during the work
As we carry out this work to improve your water network, we’re going to cause disruption. We will need to dig under streets, close roads and have diversion routes.
We know this is going to be disruptive to many local people - we’re really sorry about this and we’re grateful to you for your patience for the months while we’re here.
Our commitment
We know that this work could have a significant impact locally, particularly for residents, businesses, schools, bus services and rural communities. Throughout the project, we promise to:
- Share information clearly and as early as possible
- Provide regular updates so you know what's happening
- Work closely with the Highways Agency, local councillors and partners
- Maintain your water supply and protect access for homes and businesses
- Answer questions openly
This is an important investment in Wrexham’s future, and we’re committed to carrying it out with care, transparency, and respect for your community.
Why are we doing this?
We’re upgrading our network to give you a more reliable water supply. Our existing infrastructure is beginning to show its age, so, by modernising our pipework, we can improve efficiency, increase resilience and secure your water supply for future generations. This means:
- fewer leaks
- reduced bursts
- improved day‑to‑day reliability
- cut emergency repairs and unexpected interruptions
- less of us getting in your way.
Why now?
You may be asking, why now?
More people are relying on the network
Wrexham is growing, and demand for water is increasing.
The climate is changing. Weather is becoming less predictable, putting more pressure on the system.
We need to protect the environment. This investment will help reduce waste and support healthier rivers and ecosystems.
Many pipes in the area are ageing - older infrastructure is more likely to fail. By upgrading now, we can prevent future disruption.
Visible Change: Wrexham is part of a major, long-term investment programme focused on strengthening the resilience and reliability of the local water network across Wrexham and surrounding communities. The programme forms part of Hafren Dyfrdwy’s wider investment plans to help reduce the risk of future supply interruptions, improve network resilience and support communities for the future.
Stay up to date
We're here to help and we'll keep you updated as the project progresses.
Should you have any questions, please email us using the button below.
Alternatively, you can visit our contact us page, or call 0800 783 4444 if it's an emergency.