The bridge is due to close from Monday 20^th July 2026 and is expected to reopen by Thursday 3^rd September 2026. We have worked closely with the highways team to schedule this work during the school summer holidays, helping to minimise disruption for the local community.

We know the condition of the bridge is important to the local community. We’re speaking with Wrexham Council to understand whether any bridge repair work could be carried out while our road closure is already in place. We’re open to supporting this where possible, as long as it can be done safely and without affecting the delivery of our essential water network improvements.

Some works will need to take place during term time due to the scale of the project. Where possible, we will plan activity to reduce impact during peak school travel times.

We know the condition of the bridge is important to the local community. We’re speaking with Wrexham Council to understand whether any bridge repair work could be carried out while our road closure is already in place. We’re open to supporting this where possible, as long as it can be done safely and without affecting the delivery of our essential water network improvements.

Yes—we can provide simple messages for parents, updates you can share through newsletters or apps, and supporting information about routes or closures.

Any traffic management or road closure arrangements are planned as part of the project and put in place only where they are needed for safety and to allow the work to be carried out properly. These arrangements are considered through the relevant highways and permitting requirements. They are not put in place for convenience, and we will always aim to keep disruption as low as possible.

Yes—access will be maintained wherever possible. If temporary changes are needed, we will explain clearly what is happening, give as much notice as possible, and work with you if you have specific needs.

Emergency access, school transport and farm access are all important considerations in the planning of these works. We work with the relevant partners and affected parties to understand local needs and essential journeys in advance, and where temporary changes are needed we will communicate these as clearly and early as possible. If you have a specific concern in any of these areas, please let us know so it can be reviewed.

Local businesses will remain open as usual. We will do everything we can to ensure access is maintained where it is safe and practicable. 

Yes-clear diversion routes and signage will be in place to help customers find their way. Where possible, we’ll also support additional signage to highlight that businesses are open. . 

Yes, you’ll still be able to walk along the A528 to reach The Cross Foxes. Pedestrian access will remain in place during the closure. If you’re cycling, please dismount and walk your bike through the closed section to help keep everyone safe.

In most cases, your water supply will stay on while we work. If we do need to temporarily turn off your water, we’ll let you know in advance wherever possible. 

Yes—your water remains safe to drink. During the works, you may sometimes notice cloudy water or slight changes in taste or pressure, but this is usually temporary. Running your cold tap for a short time can often help, and if you’re concerned, please contact us.

Environmental checks and protections form part of how infrastructure works are planned and delivered. The exact surveys or controls can vary depending on the location and type of work, but the project will be carried out in line with the relevant environmental requirements and site-specific measures. If there are confirmed details for a particular phase, we will share those as part of the local information for that area.

Some hedgerow sections need to be removed to provide safe access for machinery to reach the working areas within the fields. All necessary ecological assessments have been completed in advance. To protect wildlife, particularly nesting birds, ecologists have installed protective netting where required to prevent nesting before works begin, ensuring it is safe to proceed.

Once the works are completed, the hedgerows will be reinstated, and the site will be restored to its original condition.

If you need extra support during the works, please let us know as early as possible. This could include customers with medical needs, mobility issues, caring responsibilities, or anyone who may find disruption harder to manage. We’ll look at individual circumstances carefully and do what we can to support you through the appropriate help available.

We’re here to help. If you have any concerns, please contact us directly and we will log and review your issue. Urgent issues, such as blocked access, will be treated as a priority, and we’ll always aim to resolve problems as quickly as possible.

We are committed to clear, regular communication throughout the work. This includes advance notice before work begins, regular updates during the project, and clear information about any changes. You can follow the latest updates and see what’s coming next at hdcymru.co.uk/visible-Wrexham. 

This investment is about making a real, long-term difference—helping to keep water flowing reliably for your community now and in the future. If you have any questions or need to get in touch, please contact us on 07971 304604 or on communitycomms@hdcyrmu.co.uk

Got a suggestion for a local charity or community initiative we could support? Let us know how we can support.