Join our Priority Services Register
Joining the Priority Services Register means we are able to give you the help you need with everything from understanding your bills to providing support during emergency repairs.
Please let us know about any medical conditions or mobility issues you have, so we can support you in the best possible way.
If you tell us about your situation, we'll make sure you're added to our Priority Services Register. This will help us to help you effectively and efficently.
If you’d prefer, you can email your information to us, or call our customer care team on 0800 0854986. Lines are open 8am to 7pm Monday to Friday, and 8.30am to 5.30pm on Saturdays.