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Slimy bits in water filter jugs

If you use a water filter jug you might see bits or particles in the water from time to time. 

This is most likely to be parts of the filtering material in your water filter, rather than anything in the water supply.

You can make sure this doesn’t happen by regularly changing your water filter cartridge. If it continues to be a problem, speak to your water filter manufacturer.

You should always keep your filtered water in the fridge, away from direct sunlight, and filter new water daily.

What to do if your water tastes or smells unusual

How we look after your water quality

Advice on your water hardness, fluoride and pets.