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Schemes and partnerships

We’re dedicated to delivering a world-leading level of drinking water quality, which is why we work closely with both our regulators and other water companies. By doing so we can  continue to innovate and improve while meeting the latest water supply laws and regulations.

In the event you ever have a problem, please talk to us first and we’ll do our best to resolve the issue. If however we’re unable to resolve it ourselves, we’ll refer you to the appropriate agency or consumer group.