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Frequently asked questions

  1. Alternative bill formats
  2. Can I have my bill every month rather than every six months?
  3. Am I at risk of Legionnaire's disease?
  4. Are there regulatory standards?
  5. Can Hafren Dyfrdwy recommend a SLP?
  6. Can I apply for a water and sewer connection at the same time?
  7. Can I choose how you refund my credit?
  8. Can I choose the date you take my Direct Debit from my bank account?
  9. Can I connect via backdrop?
  10. Can I have a bill up to the date I move out as this bill is for the whole year?
  11. Can I have a combined foul and surface water connection?
  12. Can I have my correspondence in a foreign language?
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Leaks & repairs Water quality Drains & sewers Advice for customers Regulations Single connections Developers Payments
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