Building and Developing

What are infrastructure charges and why do I have to pay them?

Infrastructure charges

Infrastructure charges are a one off charge, charged by all water companies, for first time connections to our network. Each new connection that adds a new demand to our water and sewer network will incur these costs. These charges ensure the upkeep and maintenance of our network. 

Please see our charges page for more information about how our charges are calculated.

Phone (expands content) (collapses content)

Emergencies (24hrs)

0800 085 8033

Billing Enquiries

0330 678 0679

Business Customers

0330 678 0646

Email (expands content) (collapses content)

Feel free to email us with any enquiries

Contact us
Languages (expands content) (collapses content)

Get help in your preferred language

Other languages