Building and Developing
Help and FAQs
Struggling with sewer application? Confused about approval? Puzzled by pipe work adoption? Find the solutions on our sewer FAQs page.
Before I apply
- Do Hafren Dyfrdwy do the connection?
- How do I calculate my sewage flow rate?
- How do I know if there is a public sewer nearby to connect a new service to?
- How do I know which sewer I should connect to?
- I am having a new bathroom/kitchen. What do I need to do?
- I have a manhole on my land, can I connect to it?
- I have a public sewer on the site of my development, what do I need to do?
- What is the difference between a direct and indirect connection?
- Where can I find a recommended contractor?
Charges
- Can I apply for a water and sewer connection at the same time?
- Can I talk to someone before I submit and pay for my application?
- Do I need to complete an application form for every connection?
- I am doing the work myself, do I need to supply a risk assessment?
- I've submitted an application, what happens next?
- What does the contractor risk assessment and method statement need to include?
- Why do I need to provide my contractor details?
Applying
- Alternative bill formats
- Can I choose how you refund my credit?
- Can I have my bill every month rather than every six months?
- Am I at risk of Legionnaire's disease?
- Are there regulatory standards?
- Can Hafren Dyfrdwy recommend a SLP?
- Can I apply for a water and sewer connection at the same time?
- Can I choose the date you take my Direct Debit from my bank account?
- Can I connect via backdrop?
- Can I have a bill up to the date I move out as this bill is for the whole year?
- Can I have a combined foul and surface water connection?
- Can I have my correspondence in a foreign language?
Approval
- Alternative bill formats
- Can I choose how you refund my credit?
- Can I have my bill every month rather than every six months?
- Am I at risk of Legionnaire's disease?
- Are there regulatory standards?
- Can Hafren Dyfrdwy recommend a SLP?
- Can I apply for a water and sewer connection at the same time?
- Can I choose the date you take my Direct Debit from my bank account?
- Can I connect via backdrop?
- Can I have a bill up to the date I move out as this bill is for the whole year?
- Can I have a combined foul and surface water connection?
- Can I have my correspondence in a foreign language?
Connections
- Alternative bill formats
- Can I choose how you refund my credit?
- Can I have my bill every month rather than every six months?
- Am I at risk of Legionnaire's disease?
- Are there regulatory standards?
- Can Hafren Dyfrdwy recommend a SLP?
- Can I apply for a water and sewer connection at the same time?
- Can I choose the date you take my Direct Debit from my bank account?
- Can I connect via backdrop?
- Can I have a bill up to the date I move out as this bill is for the whole year?
- Can I have a combined foul and surface water connection?
- Can I have my correspondence in a foreign language?
Inspection
Adoption
- Alternative bill formats
- Can I choose how you refund my credit?
- Can I have my bill every month rather than every six months?
- Am I at risk of Legionnaire's disease?
- Are there regulatory standards?
- Can Hafren Dyfrdwy recommend a SLP?
- Can I apply for a water and sewer connection at the same time?
- Can I choose the date you take my Direct Debit from my bank account?
- Can I connect via backdrop?
- Can I have a bill up to the date I move out as this bill is for the whole year?
- Can I have a combined foul and surface water connection?
- Can I have my correspondence in a foreign language?