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Building and Developing

Help and FAQs
Struggling with sewer application? Confused about approval? Puzzled by pipe work adoption? Find the solutions on our sewer FAQs page.

Before I apply

  1. Do Hafren Dyfrdwy do the connection?
  2. How do I calculate my sewage flow rate?
  3. How do I know if there is a public sewer nearby to connect a new service to?
  4. How do I know which sewer I should connect to?
  5. I am having a new bathroom/kitchen. What do I need to do?
  6. I have a manhole on my land, can I connect to it?
  7. I have a public sewer on the site of my development, what do I need to do?
  8. What is the difference between a direct and indirect connection?
  9. Where can I find a recommended contractor?
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Charges

  1. Can I apply for a water and sewer connection at the same time?
  2. Can I talk to someone before I submit and pay for my application?
  3. Do I need to complete an application form for every connection?
  4. I am doing the work myself, do I need to supply a risk assessment?
  5. I've submitted an application, what happens next?
  6. What does the contractor risk assessment and method statement need to include?
  7. Why do I need to provide my contractor details?
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Applying

  1. Can Hafren Dyfrdwy recommend a SLP?
  2. My account is in credit - how do I claim my refund?
  3. Nominee scheme
  4. Self lay FAQs
  5. Alternative bill formats
  6. Am I at risk of Legionnaire's disease?
  7. Are there regulatory standards?
  8. Can I apply for a water and sewer connection at the same time?
  9. Can I choose how you refund my credit?
  10. Can I choose the date you take my Direct Debit from my bank account?
  11. Can I connect via backdrop?
  12. Can I have a bill up to the date I move out as this bill is for the whole year?
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Approval

  1. Can Hafren Dyfrdwy recommend a SLP?
  2. My account is in credit - how do I claim my refund?
  3. Nominee scheme
  4. Self lay FAQs
  5. Alternative bill formats
  6. Am I at risk of Legionnaire's disease?
  7. Are there regulatory standards?
  8. Can I apply for a water and sewer connection at the same time?
  9. Can I choose how you refund my credit?
  10. Can I choose the date you take my Direct Debit from my bank account?
  11. Can I connect via backdrop?
  12. Can I have a bill up to the date I move out as this bill is for the whole year?
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Connections

  1. Can Hafren Dyfrdwy recommend a SLP?
  2. My account is in credit - how do I claim my refund?
  3. Nominee scheme
  4. Self lay FAQs
  5. Alternative bill formats
  6. Am I at risk of Legionnaire's disease?
  7. Are there regulatory standards?
  8. Can I apply for a water and sewer connection at the same time?
  9. Can I choose how you refund my credit?
  10. Can I choose the date you take my Direct Debit from my bank account?
  11. Can I connect via backdrop?
  12. Can I have a bill up to the date I move out as this bill is for the whole year?
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Inspection

  1. How do I arrange for the connection to be inspected?

Adoption

  1. Can Hafren Dyfrdwy recommend a SLP?
  2. My account is in credit - how do I claim my refund?
  3. Nominee scheme
  4. Self lay FAQs
  5. Alternative bill formats
  6. Am I at risk of Legionnaire's disease?
  7. Are there regulatory standards?
  8. Can I apply for a water and sewer connection at the same time?
  9. Can I choose how you refund my credit?
  10. Can I choose the date you take my Direct Debit from my bank account?
  11. Can I connect via backdrop?
  12. Can I have a bill up to the date I move out as this bill is for the whole year?
View more questions View less questions

General

  1. How do I find out what kind of application I need to submit?
  2. How do I know if Hafren Dyfrdwy manage the water and sewer network where I am working?
  3. What are CDM regulations? Do I need a CDM coordinator on site?